Patient Reviews

Communication by phone is instant and friendly, I felt totally looked after through out the whole experience. 100% recommend Better2Know for all the tests.

I phoned better 2 know trying to get a test booked as quickly as possible as I was worried I’d been exposed to HIV and was very scared - my case was handled by someone, who was beyond helpful and did everything he could to help me. He was extremely supportive and talked me down from a bit of a breakdown once he noticed that I was getting upset, and I can’t describe how big of a difference it makes to speak to someone who genuinely cares and is non judgemental in a situation like this, it made things a lot easier for me and I can’t thank him enough. I would 100% recommend this service for anyone who is worried and needs peace of mind, they have been amazing.

All the phone operators were wonderfully caring and professional. The best phone operators that I've ever dealt with.

What a relief to be treated with understanding and kindness, thankfully all of my test results were negative.

Easy, fast and discreet.