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Patient Reviews

Read what other patients think of our famously helpful Better2Know Service. We want to delight you every time you speak, email or chat with us.

General rating

4.7
Excellent
908 reviews
1 star3%
2 star2%
3 star2%
4 star6%
5 star87%

Customers reviews

My experience of Better2know cannot be classed less than excellent from my initial interaction until receiving my results. At all stages I was guided by friendly and informed staff. All my concerns were addressed within minutes. Very supportive and professional. If you ever need to have STI testing done I would definitely recommend them every time.

Anon, Wolfberg, South Africa

Extremely quick service and very helpful people at the call center. I think this is by far the best option and if I knew about their service before I would never have gone to my doctor.

Anon, Jo'Burg, South Africa

Very supportive and helpful. Thank you for your help.

Anon, Brentwood

Wonderful service. Really nice people. Thank you all so much. You guys have me as a customer for life now. I live in the Middle East, so I am thankful to have found this service.

Anon, Kuwait

Great professional service and super fast.

Anon, Fuengirola, Spain

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