How soon can I book my test?

We can get an appointment for you today or you can book over a month in advance if you want. Please call us to book at a clinic near you.

How long does an appointment take?

Most appointments take around 10 to 15 minutes. If you have any questions about our sexual health or health and wellness tests then please call our team who are available 24/7.

Do I need a referral letter from my doctor?

No referral letter is needed. As your private provider of testing, we manage everything that you need for the test from the appointment, testing, and results reporting. We are here to help you as efficiently as we can.

Do I need to fast or follow and special instructions before my test?

There are no fasting requirements before your tests. If you have a urine test, please try not to use the loo for two hours before your test.

What is the cost of the doctor consultation?

Doctors' consultations are included in the cost of your test. These may be delivered in person or remotely.

Can payment be made at the clinic or on arrival?

All appointments must be booked and paid for in advance. We are sorry that we do not take payments at the clinic. You can pay by Mastercard, Visa, AMEX or by bank transfer.

Home
Tests
Sexual Health
Doctor's Consultation

Doctor's Consultation

Our testing is conducted at accredited laboratories.

Your personal data is treated safely and securely.

You are supported by our excellent patient care team, available 24/7.

Clinic Test

R1250.00

A consultation with a doctor if you are concerned with any aspect of your sexual health.

View full product information

Incubation Period:

n/a

Test Turnaround Time:

n/a

Tests For

Our testing is conducted at accredited laboratories.

Your personal data is treated safely and securely.

You are supported by our excellent patient care team, available 24/7.

Need help? Contact one of our expert advisors.

Always 100% confidential and completely anonymous

Call 0800 999 276

How It Works

Step 1Book Your Test

You can book your appointment online, by telephone or webchat

Step 2Attend The Clinic

Attend your appointment and have your samples taken by our friendly team.

Step 3Receive your Results Securely

We will notify you when your results are available. You can retrieve them via your secure online portal.

Step 4Follow-up Treatment

We can help you with any treatment or referral you may need.

Product Information

Doctor Consultation

If you are having trouble securing a doctors appointment to discuss a worrying health issue or just need some medical advice, Better2Know can secure you a consultation with one of our qualified and friendly Doctors.

What will happen during my consultation?

Your doctor will listen to your history and symptoms
Your doctor may ask to see any visible symptoms
Your doctor will review your test results and may suggest additional tests to be run
Your doctor will discusses treatment options with you

How can I prepare for a consultation?

Prepare a list of questions or problems you want to discuss
Have a pen and paper handy for notes
Wear loose clothing if your consultation is face to face
Tell your doctor about any medications or supplements you are taking

What can I discuss with my doctor?

If you are concerned about your sexual health, a positive test result, or any other aspect of your general health and wellbeing, you can discuss this with your Better2Know doctor. No matter where you are located, we can get you either a face to face appointment or arrange a telephone/ video consultation for you. Your Better2Know doctor will discuss your health concerns and issues, and help you devise the best possible course of action to secure your overall health.

How do I book my Doctor's Consultation?

Just click the Get Started button or call us on the number at the top of the page. A friendly member of our Patient Services team will be happy to help you

Still Have Questions?

That’s alright. This is a complex subject and most people aren’t familiar with it. Here is a list of common questions we get asked by people just like you. If you can’t find the answers you’re looking for, you can also visit our dedicated FAQ Section

You can also contact us directly — we’re standing by to help.

Call us on 0800 999 276

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