Patient Reviews

Communication by phone is instant and friendly, I felt totally looked after through out the whole experience. 100% recommend Better2Know for all the tests.

I phoned better 2 know trying to get a test booked as quickly as possible as I was worried I’d been exposed to HIV and was very scared - my case was handled by someone, who was beyond helpful and did everything he could to help me. He was extremely supportive and talked me down from a bit of a breakdown once he noticed that I was getting upset, and I can’t describe how big of a difference it makes to speak to someone who genuinely cares and is non judgemental in a situation like this, it made things a lot easier for me and I can’t thank him enough. I would 100% recommend this service for anyone who is worried and needs peace of mind, they have been amazing.

I booked to have some tests done via Better2know and I couldn't make the initial booking due to unforeseen circumstances. The rebooking was effortless and they accommodated me on the very same day I requested. To my sheer surprise by 7:17 AM the next morning Louise had sent me notification the results were in. This is the quickest service I have ever had and Louise responded at all times to my emails and was totally accommodating. Louise Wright is a true asset to your company and I fully recommend using this service 10/10!

From first enquiry to final test result all staff were patient, friendly and professional. All enquiries were responded to promptly. Highly recommend them.

This company is amazing they are efficient, informative, and they always go above and beyond to provide 100% customer satisfaction. Always helpful and kind when dealing with them.